Veza Digital and Vendasta are both at the top of the White Label Digital Marketing game. Both offer service order platforms that offer a wide awry of digital marketing solutions that you can resell to your clients, under your brand name.Offering a mix of solutions in a large variety of marketing services, both Veza Digital and Vendasta provide solutions for many businesses looking to develop and grow their business.
Let's break down some of the comparisons and the real differences between Veza Digital and Vendasta.
Both Veza Digital and Vendasta offer many services, but this is where specialization takes place. When your business needs top of the line products delivered, there is a visible difference between the two white-label platforms.
Veza Digital has concise and specialized services that, as a team, provide to your business and your client. Focusing on their niches with a dedicated team allows us to deliver top of the line, premium services, according to your business’s wants and needs. You, and more importantly your client will receive quality service with the utmost precision.
“Unlike most white label services, we don't treat your clients like numbers” - Stefan Katanic
While Vendasta does offer a plethora of services that may seem enticing, the reality is there is no true specialization. Having a giant staff covering all sorts of services does not allow for effective work to be completed to its fullest potential. Thus the client will receive unsatisfactory work and your business's reputation suffers. A white label agency is meant to take the load off and make things more effective for a business that can't complete certain client requests, not make more upsets for your business.
“Poorly executed, lazy man's business model. You will have no scale, the content will be generic. In a hugely saturated industry, you will simply not stand a chance putting your eggs into this basket.” -Josef W. Director of Marketing and Advertising, Used the software for: Less than 6 months
Customer service is a crucial factor in any business, but when dealing with a white label marketing agency, you and your team need to be able to reach your agency and get a fast response. Closing sales and having new clients wait is never a good thing.
Veza Digital employs a tight-knit team that is capable of deploying instant answers, to any questions at any time, 24/7. You can request anything your client needs, from anywhere and expect results. The company literally does not allow for poor customer communication, it is a true partnership.
“The first thing I want to say is the partnership feels like a friendship. Before I even decided on which agency I was going to work with, they provided me with a variety of options and advice, making me feel like a partner before I even was!” -Vanessa Klein, Integrated Marketing Solutions
Unfortunately, Vendasta is known for poor customer communication. This is borderline factual, the reality of having a large staff that does not truly specialize allows room for error. One good thing is that they respond fairly quickly to online comments.
Actual Vendor Response: By Vendasta Technologies on August 1, 2019
"Hi Alex, We're very sorry to hear you had a bad experience with us, and would like to address your concerns. We care deeply about our customers and their success. In fact, we call it a partnership because we recognize that your success is something we share in and celebrate. We're eager to learn from your experience so that we can make things right. Please email firstname.lastname@example.org and we'll connect within the day."
All this being said customer service within a white label agency needs to be a top priority. You simply can not have new clients or repeat clients waiting for answers or a final product. Having an agency that can provide solid answers and work, will have a positive impact on all involved.
The whole team at Veza Digital is from Canada. The team as a group has moved its base to Eastern Europe to allow the company to provide unmatched quality of service at better and more affordable pricing. You can access their white label partners program on a 30-day free trial. After your trial, the price will be $149 per month. Another amazing offering is you can cancel at any time without hassle.
“They helped curate a strategy which included all the different marketing technologies and internal processes to make sure it was a smooth operation. They met all of the client's needs and offered training and 12-month support with anything.” ~ Sam Poliska
Vendasta offers packages based on what type of services your business is seeking. As for white label services the cost is $999.00 per month. Any additional partner strategy or technical consulting can range between an extra $150.00-$1500.00 monthly. A major downfall is the company makes cancellation hellish for their customers.
“I was treated rudely. I never received an apology or effort to make it right. They were more interested in nickel and dime-ing me than looking at my experience as a (too-highly) paying customer. There are now other solutions out there that are a 180 in price, platform functionality and customer service.” -Sara S Digital Marketing Consultant
When it is all said and done, you need to take a step back and review what really matters and benefits your business. Quality over quantity may be a great way of looking at things pertaining to this topic, but the proof is in the pudding. Do your research, reach out to the companies themselves, and ask all the questions you need to make the best choice for your business and your clients.